Need help? We’re here for you.
If you have any issues, questions, or feedback, please reach out:
Q: How does JobConnect work?
A: Employers create job listings, job seekers set their preferences, and the app generates matches automatically. Employers can send requests, and job seekers approve them if interested.
Q: When do I see contact details?
A: Contact details are only visible after both sides approve the match and complete the unlock step for that specific match.
Q: Do I need to pay to use the app?
A: Creating a profile and receiving matches is free. A one-time in-app purchase is required to unlock contact details for a specific approved match.
Q: Can I have both employer and job seeker accounts?
A: Each account is tied to a unique email and phone number. If you want to use both roles, you will need separate accounts.
Q: Why can’t I create multiple accounts?
A: JobConnect uses safeguards, including unique email and phone validation, to reduce spam and help protect users from abuse.
Q: I’m not receiving matches. What should I do?
A: Make sure your profile is complete, active, and based on realistic job criteria such as location, role, and experience. Matches may also improve as more users join.
Q: What happens after a match is unlocked?
A: Once contact details are unlocked, employers and job seekers can continue interviews, offers, and hiring directly outside the app.
We’re continuously improving JobConnect. If you have suggestions or ideas, send us a message — we’d love to hear from you.