Need help? We’re here for you.
If you have any issues, questions, or feedback, please reach out:
Q: How does JobConnect work?
A: Employers create job listings, job seekers set their preferences, and the app generates matches automatically. Employers can send requests, and job seekers approve if interested.
Q: When do I see contact details?
A: Contact details are only visible after both sides approve the match and complete the unlock step.
Q: Do I need to pay to use the app?
A: Creating a profile and receiving matches is free. A one-time payment is required to unlock contact details for a specific match.
Q: Can I have both employer and job seeker accounts?
A: Each account is tied to a unique email and phone number. If you want to test both roles, you will need separate accounts.
Q: Why can’t I create multiple accounts?
A: JobConnect uses safeguards (including unique email and phone validation) to prevent spam and protect users from abuse.
Q: I’m not receiving matches. What should I do?
A: Make sure your profile is complete, active, and matches realistic job criteria (location, role, experience). Matches improve as more users join.
We’re continuously improving JobConnect. If you have suggestions or ideas, send us a message — we’d love to hear from you.